Email Us
In-App Support
Settings → Help → Contact Support
Response Time
We typically respond within 24-48 hours
Location
Chillifire Inc.
Global Operations
Information Sharing
- With other users according to your privacy settings
- With service providers who assist our operations
- For legal compliance and safety purposes
- During business transfers or acquisitions
- We never sell your personal data to third parties
Data Security
- Industry-standard encryption for data transmission
- Secure servers with regular security audits
- Two-factor authentication options
- Regular security updates and monitoring
- Employee access controls and training
Your Privacy Controls
- Control who can see your posts and stories
- Manage your followers and blocked accounts
- Adjust notification and communication preferences
- Download a copy of your data anytime
- Control ad preferences and personalization
Data Retention & Deletion
- Data retained while your account is active
- Request account deletion anytime in settings
- Some data may be retained for legal obligations
- Deleted content removed from servers within 90 days
- Backup copies may take additional time to purge
Request Account Deletion
If you wish to delete your account and associated data, you have two options:
- In-App: Go to Settings > Privacy > Delete Account within the Chillifire app.
- Email Request: Send an email to support@chillifire.app with the subject "Account Deletion Request".
We will process your request and permanently delete your data in accordance with our retention policy.